Return, Refund & Exchange Policy

At AutoShop, we are committed to providing genuine, high-quality automotive parts and accessories. Please read our policy carefully before placing an order.

Returns

We do not accept returns for products once they have been delivered.

Refunds

We do not offer refunds on any purchases.

Exchanges

If you receive:

• A damaged product,
• A defective product, or
• An incorrect item due to our mistake,

we will gladly exchange the item at no additional cost.

To request an exchange:

1. Contact our customer support within 48 hours of receiving your order.
2. Provide your order number along with clear photos or videos of the issue.
3. Our team will review your request and guide you through the exchange process.

Once your exchange request is approved, AutoShop will cover all shipping costs for the replacement.

Conditions

• The product must be unused and returned in its original packaging with all included accessories.
• Exchange requests made after the specified time period may not be accepted.
• Damage caused by misuse, improper installation, or normal wear and tear is not covered under this policy.

Need Assistance?

If you have any questions or need help with an exchange, please contact our customer support team via WhatsApp or our Contact Us page. We're always happy to help.